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About us

Pawly Understood is a veterinary consulting service offering help to people with pets that suffer behaviour problems. 

At Pawly Understood, we diagnose and treat pets with behaviour disorders using scientific, up-to-date, evidence-based and ethical approaches.

The vast majority of our patients require some level of veterinary intervention, however many clients come to us for specialised fear-free training. Often a combination of vet care, followed by specific training, lead to the best patient outcomes.


Behaviour disorders are unfortunately extremely common in pets. At least one in five dogs are affected by an anxiety disorder. Anxiety disorders cause suffering and hugely impair the lives of pets and their people. 

It is a scary, sad and confronting fact that behavioural problems are the number one terminal illness of dogs in Australia. More pets are killed due to behavioural issues than anything else. These disorders are a major contributing factor to relinquishment, re-homing and euthanasia as they degrade the human-animal bond. Behaviour disturbances pose a welfare concern for pets and their human families by being hugely detrimental to health, safety, happiness and quality of life.

It is very hard to live with an animal with a behaviour problem. It can be anything from frustrating or challenging, to hugely expensive, humiliating, heart-breaking or very dangerous.

Where behaviour issues exist, often there is a lack of understanding of what is going on and why it is occurring. This may lead to animals never getting the help and treatment they need or even worse, receiving unethical, inappropriate, damaging and dangerous forms of treatment and training from unqualified personnel. 

It is essential to recognise and address behaviour problems in our pets so that we can live together safely and happily. 

We are dedicated to improving animal welfare and the human-animal bond through increasing education, understanding and intervention of behaviour and mental health in pets.


Bringing science and passion together, we build and nurture the bond between pets and their humans.


"Just had our first visit with Dr Elle. Absolutely lovely person who truly cares about the animals.

- Abi, Burnside

"Dr Elle is understanding, passionate about improving the mental health of our pets, and incredibly knowledgeable. If you want to see a non-judgmental, professional, caring behaviour specialist then she is your woman! I highly recommend Pawly Understood.

- Tracey, Largs North

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